Curious about our services? We’ve got you covered with FAQs tailored to each of our services. Simply click the buttons below to dive into plumbing, heating, building, electrical commercial and domestic services. Whether it’s handling emergencies, saving on energy bills, or understanding how to bleed your radiator HMM Ltd have got the answers you need.

General FAQs

We serve national area from our central hub based in Staffordshire. If you’re unsure whether we cover your location, please don’t hesitate to contact us on 01782 630656 for more information.

We offer a wide range of services for both domestic and commercial customers including plumbing, heating, cooling, electrical and general mechanical services for both domestic and commercial clients. Our expertise covers installation, maintenance, and repairs for HVAC systems, plumbing, and much more.

Yes, we offer 24/7 emergency services for urgent situations. If you have a plumbing, heating, or electrical emergency, contact us immediately on 01782 630656, and our team will respond promptly to assist you.

You can request our services or a quote through our website by filling out our online request form. Alternatively, you can give us a call on 01782 630656, and our friendly team will assist you with your request.

Yes, we are a fully licensed and insured company. Our technicians and contractors are qualified, and we maintain all necessary licenses and insurance to provide our services safely and professionally.

We accept various payment methods, including credit cards, debit cards, cheques, and electronic bank transfers. Payment details will be discussed and confirmed during the service scheduling process.

Yes, we offer maintenance plans for both domestic and commercial clients to help you keep your systems in top condition. These plans can include regular inspections, cleaning, and servicing to prevent issues and extend the life of your equipment.

The cost of engaging the team at HMM for your project varies based on project specifics, such as size, materials, location, and other unique requirements. We provide detailed cost estimates and comprehensive contracts, covering expenses like labour, materials, permits, and project management fees. We also understand the potential for change orders and unforeseen costs, and we work with transparency to address them effectively throughout the project.

Effective project management and communication are at the core of our services. We employ dedicated project managers who oversee every aspect of your project. We maintain an open line of communication with our clients, providing regular updates, addressing concerns, and ensuring that you are informed and involved throughout the process.

Safety is a paramount concern for all members of the team at HMM. We have a strong commitment to maintaining a safe work environment for our employees, subcontractors, and all those present on our sites. We follow strict safety protocols, provide regular training, and comply with industry-standard safety regulations to ensure that all aspects of the project process are carried out with utmost safety.

At HMM, we are proud to cover all trades. You won’t need to look elsewhere for a builder, plasterer, joiner, plumber or even an electrician. HMM have all the skilled tradesmen under one roof. Our number is the only one you need – 01782 630656!

Plumbing - Domestic

Yes, we offer 24/7 emergency plumbing services to address urgent issues like leaks, burst pipes, and clogged drains. Our team is available round the clock to provide prompt assistance.

Low water pressure can result from mineral build-up in pipes, leaks, or issues with the municipal supply. A plumber can diagnose and fix the cause.

While they might provide a temporary fix, chemical drain cleaners can damage pipes over time. Professional snaking is more effective.

Plumbing - Commercial

Low-flow fixtures reduce water consumption, leading to lower utility bills and environmental conservation without compromising performance.

Yes, our team can schedule plumbing projects during non-peak hours to minimise disruptions to your business operations.

Yes, we specialise in retrofitting older plumbing systems to improve efficiency, comply with regulations, and reduce water waste.

Heating - Domestic

Absolutely. HMM can assess your heating system and recommend energy-efficient upgrades to improve performance and reduce energy consumption, ultimately saving you money on heating bills.

Bleeding a radiator is fairly simple! Here’s HMM’s expert step-by-step guide:

    1. Make sure the heating system is off to avoid any hot water coming out when you bleed the radiator.
    2. Locate the bleed valve. It’s usually on the side of the radiator, near the top, and looks like a square protrusion or a small nut.
    3. Put towels or a container under the valve to catch any water that might drip.
    4. Get a radiator key (you can buy one at most hardware stores) or use a cloth if the valve has a slot for a screwdriver. Put the key onto the square protrusion of the bleed valve.
    5. Turn the key counter clockwise (or use the screwdriver) about a quarter to half a turn. You’ll hear a hissing sound—this is the trapped air escaping. Keep a close eye on the valve – as soon as water starts to come out steadily, be ready to close it.
    6. Turn the key clockwise gently to close the valve once water begins to flow steadily. Be careful not to overtighten it.
    7. After bleeding all the radiators, check the boiler pressure gauge. If it’s low, you might need to repressurise the system according to your boiler’s instructions.

Remember, safety first! Always be cautious when working with radiators and hot water systems. If you’re not confident or comfortable doing it yourself, it might be best to call one of our professional plumbers on 01782 630656.

Yes, bleeding radiators releases trapped air, ensuring they heat efficiently. Our plumbers can assist if you’re unfamiliar with the process. Alternatively, take a look at our FAQs for How to Bleed a Radiator.

Unusual smells or sounds could indicate potential issues. It’s advisable to turn off the system and contact a professional for inspection and repairs.

Yes, besides maintenance, upgrading thermostats, insulating ductwork, and sealing drafts can enhance efficiency without a complete system replacement.

Heating - Commercial

If you’re unsure whether it’s time for a replacement or a repair, we recommend scheduling an inspection. Our experts will assess the condition of your system and provide professional advice tailored to your specific situation.

We service and install a variety of HVAC systems, including central air conditioning, heat pumps, furnaces, boilers, ductless mini-splits, and more. We can recommend the best system for your needs based on your property and budget.

Safety is our top priority. We follow strict gas safety protocols and conduct thorough inspections, maintenance, and testing to ensure the safe operation of gas systems and equipment. We are also fully compliant with all relevant regulations and are Gas Safe registered.

Yes, there are high efficiency heating systems, including heat pumps, radiant heating, and zoning systems that can effectively heat large commercial areas.

Building - Domestic

HMM Ltd offers expertise in designing and implementing accessibility features, such as ramps, wider doorways, grab bars, and wheelchair-accessible spaces.

Yes, we offer emergency response services to address urgent structural issues promptly, prioritising the safety and stability of the property.

HMM Ltd specialises in creating modern, functional, and aesthetically pleasing kitchens and bathrooms. We offer comprehensive renovation services, including layout design, installation of fixtures, plumbing, tiling, cabinetry, and finishing touches.

HMM Ltd conducts detailed assessments and collaborates with structural engineers to ensure the feasibility and safety of alterations or extensions. We handle the design, planning, and execution of structural changes while maintaining the integrity of the existing property.

HMM Ltd provides comprehensive roofing solutions, including installation, repairs, and replacements of various roofing materials such as tiles, shingles, metal, or flat roofing systems, ensuring weatherproofing and durability.

Yes, we offer expertise in integrating smart home systems, including automated lighting, heating, security, and entertainment systems, allowing homeowners to control and monitor their homes efficiently.

Building - Commercial

Lightning protection is a system designed to safeguard structures and occupants from lightning strikes. It dissipates electrical energy safely into the ground. It’s crucial for preventing damage to buildings and ensuring the safety of occupants during thunderstorms.

HMM Ltd conducts site assessments and risk evaluations to determine the best lightning protection system for your property. Factors like building height, location, and vulnerability are considered in our recommendations.

Bespoke commercial glazing involves custom-designed glass solutions for your property, enhancing aesthetics, natural lighting, and energy efficiency. It can also provide security and noise reduction.

We provide comprehensive commercial catering equipment services, including supply and installation, servicing, and repair of various appliances commonly used in commercial kitchens.


Yes, we offer installation of fire suppression systems, sprinklers, or other preventive measures to mitigate fire risks and enhance safety.

Electrical - Commercial

We recommend having an electrical safety inspection at least every 5 years, or more frequently if you suspect any issues. Regular inspections can provide peace of mind and ensure the safety of your employees and customers.

Issues like overloaded circuits, faulty wiring, outdated systems, and inadequate lighting are common. Regular maintenance and inspections can prevent these problems.

HMM’s professional electricians can plan and execute upgrades in phases to minimise disruptions to operations, ensuring a smooth transition without complete shutdowns.

Yes, we offer 24/7 emergency electrical services to ensure minimal downtime and address urgent electrical issues in commercial establishments.

Proper lighting affects productivity, safety, and ambiance. It’s crucial for employee comfort, customer experience, and compliance with building codes.

We provide regular maintenance checks, troubleshooting, system upgrades, and safety inspections to ensure smooth functioning and compliance.

Electrical - Domestic

We recommend having an electrical safety inspection at least every 5 to 10 years, or more frequently if you suspect any issues. Regular inspections can provide peace of mind and ensure the safety of your household.

Yes, it’s recommended for safety and compliance reasons. Licensed electricians ensure proper installation and adherence to regulations.

Frequent circuit trips, flickering lights, burning odours, or outdated wiring are signs that might indicate the need for rewiring. A professional assessment by our experienced electricians can confirm this.

While it’s legal to do so, it’s safer to hire a qualified electrician to ensure proper installation, compliance with regulations, and to avoid potential hazards.

Upgrading to LED lighting, installing smart thermostats, using energy-efficient appliances, and ensuring proper insulation can significantly improve energy efficiency.

Get in touch with HMM to explore how we can help you be more energy efficient and save you money in the long term!

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